Comments on: An HSBC Bank Error Cost Me $105 and a Headache http://fabulousfinancials.com/2009/11/an-hsbc-bank-error-cost-me-105-and-a-headache.html A single woman on a mission to become healthy & wealthy. Sat, 13 Mar 2010 17:44:51 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Christine http://fabulousfinancials.com/2009/11/an-hsbc-bank-error-cost-me-105-and-a-headache.html/comment-page-1#comment-72074 Christine Fri, 06 Nov 2009 05:49:01 +0000 http://fabulousfinancials.com/?p=3773#comment-72074 Same thing happened to me with an online transfer, and I'm with a no-name bank. When I called, they said the problem was with the ACH transfer service that they use, meaning they've outsourced transfers. Could it be that the banks that had this problem all use the same company? Same thing happened to me with an online transfer, and I’m with a no-name bank. When I called, they said the problem was with the ACH transfer service that they use, meaning they’ve outsourced transfers. Could it be that the banks that had this problem all use the same company?

]]> By: jc http://fabulousfinancials.com/2009/11/an-hsbc-bank-error-cost-me-105-and-a-headache.html/comment-page-1#comment-72071 jc Fri, 06 Nov 2009 03:53:00 +0000 http://fabulousfinancials.com/?p=3773#comment-72071 Good luck finding a great new bank Single Ma, they are out there!! My bank is a small community bank and they are wonderful. When I had a question about a fee on my account for using an ATM that had a sticker for being no fee, I called and they figured it out, credited my account and called me back all on the same day. There is also a real person answering the phone if you call the main line (they have an automatic line as well so you can check your balances etc). I think my overdraft fee is $19 (maybe $12?) I try not to have things overdraft :) And it's $2 for a transfer from savings to checking to cover shortfalls. Perhaps there is a community bank (or small) like this near you? Maybe some friends have some experience. You could also try calling around. I selected this bank just based on one phone call where I asked what their monthly fee was for checking accounts. When the woman told me they don't believe in monthly account fees I was in the bank within an hour with my money. I've had my accounts with them for over 10 years now. Good luck finding a great new bank Single Ma, they are out there!! My bank is a small community bank and they are wonderful.

When I had a question about a fee on my account for using an ATM that had a sticker for being no fee, I called and they figured it out, credited my account and called me back all on the same day. There is also a real person answering the phone if you call the main line (they have an automatic line as well so you can check your balances etc).

I think my overdraft fee is $19 (maybe $12?) I try not to have things overdraft :) And it’s $2 for a transfer from savings to checking to cover shortfalls.

Perhaps there is a community bank (or small) like this near you? Maybe some friends have some experience. You could also try calling around. I selected this bank just based on one phone call where I asked what their monthly fee was for checking accounts. When the woman told me they don’t believe in monthly account fees I was in the bank within an hour with my money. I’ve had my accounts with them for over 10 years now.

]]> By: soul http://fabulousfinancials.com/2009/11/an-hsbc-bank-error-cost-me-105-and-a-headache.html/comment-page-1#comment-72068 soul Thu, 05 Nov 2009 15:33:22 +0000 http://fabulousfinancials.com/?p=3773#comment-72068 Well done. I would have told them that they effectively had taken an un-authorided loan from me and any further delay will incur 18.9% interest. 18.9% is the interest HSBC charge on its credit cards over here (UK). Over here, you can take a bank to small claims court to sue for interest payments if they do not refund incorrect withdraals by their system Well done.
I would have told them that they effectively had taken an un-authorided loan from me and any further delay will incur 18.9% interest. 18.9% is the interest HSBC charge on its credit cards over here (UK).
Over here, you can take a bank to small claims court to sue for interest payments if they do not refund incorrect withdraals by their system

]]> By: SingleGuyMoney http://fabulousfinancials.com/2009/11/an-hsbc-bank-error-cost-me-105-and-a-headache.html/comment-page-1#comment-72067 SingleGuyMoney Thu, 05 Nov 2009 14:55:19 +0000 http://fabulousfinancials.com/?p=3773#comment-72067 That sounds like it was pretty frustrating and kudos to you for standing up to them and not letting them make you do extra work due to their mistake. Glad they got it worked out because I would have hated it for them it you had to call them back!!! That sounds like it was pretty frustrating and kudos to you for standing up to them and not letting them make you do extra work due to their mistake.

Glad they got it worked out because I would have hated it for them it you had to call them back!!!

]]> By: Single Ma http://fabulousfinancials.com/2009/11/an-hsbc-bank-error-cost-me-105-and-a-headache.html/comment-page-1#comment-72066 Single Ma Thu, 05 Nov 2009 11:23:05 +0000 http://fabulousfinancials.com/?p=3773#comment-72066 Update: reversal of the unauthorized debit (1400) and credit for the INSF fees (105) posted to my account overnight. Update: reversal of the unauthorized debit (1400) and credit for the INSF fees (105) posted to my account overnight.

]]>